Returns & Refunds
NO QUESTIONS ASKED - SUPER EASY RETURN POLICY - SHOP WITH CONFIDENCE :-)
Did you order the wrong item or receive something which you really don't want? No problem, whatever the reason we won't ask questions and will allow you to return your items to us within 14 days of receipt.
We want all our customers to be happy with their purchases from the FION store so we have created our Super Easy Returns process. We value your business and support and we’ll do anything we can to make sure you’re completely satisfied with your purchase.
If an item arrives broken or damaged - Please contact us within 7 days of receipt to arrange for either a refund or replacement. In this situation the return shipping will be on us!
If you just changed your mind, please contact us to arrange a refund. In order to qualify for a full refund then the item must be returned unused and unopened in ALL the original packaging with the prick tag. For a full refund please make sure that the item is kept in a 'NEW' condition.
Super Easy Return Instructions
- Carefully wrap up your product with all original packaging, price tag, etc.
- Contact us to tell us about the refund
- Follow our further instructions about how to return the product!